WELCOME TO THE CUSTOMER SUPPORT SITE OF INFORMATION SECURITY SERVICES!

Under product sites you will find the product-specific programs and instructions of Information Security Services offering in Finland. You can download the programs onto your PC. The instructions are in the Adobe Acrobat format, and they are easy for you to print.


CHANGES IN SERVER CERTIFICATE VALIDATION


CA/Browser Forum has decided to change validation methods for publicly trusted certificates. This means that all domains owned by Telia certificate customers have to be re-validated.

From August 1st Telia validates ownership of a domain using mainly two alternative methods:

  • a phone call to a phone number found from public domain registries
  • file validation, which means that a validation file generated by Telia will be placed into your website. Telia validates the file places at your website and thus confirms your control of the domain in question.

Migration to new validation methods begins in June, so that we will have time to re-validate all domain before August.

If you choose to use a phone call for validation, please make sure that your telephone information is correct in the appropriate domain registry. You can check the records of your domains using Whois services like who.is or whois.net. The person who answers to the phone number listed in domain registry should possess knowledge about your domains.

SSL CERTIFICATE VALIDITY CHANGE


Due to a change in CA/Browser Forum Baseline Requirements, Telia CA issued server certificates will have a maximum validity period of 2 years after March 1st.