WELCOME TO THE CUSTOMER SUPPORT SITE OF INFORMATION SECURITY SERVICES!

Under product sites you will find the product-specific programs and instructions of Information Security Services offering in Finland. You can download the programs onto your PC. The instructions are in the Adobe Acrobat format, and they are easy for you to print.


CHANGES IN SERVER CERTIFICATE VALIDATION


CA/Browser Forum has decided to change validation methods for publicly trusted certificates. This means that all domains owned by Telia certificate customers have to be re-validated.

New validation methods have been used since August 1st. If you still see an Expired August 1st notice on the domain listing in Secure Manager, please re-validate your domain using one of the new methods. More information about the new methods is found here.

Please note following before commencing re-validation:

If you choose to use a phone call for validation, please make sure that your telephone information is correct in the appropriate domain registry. You can check the records of your domains using Whois services like who.is or whois.net. The person who answers to the phone number listed in domain registry should possess knowledge about your domains.

If you choose email method, please check email information for your domain from Whois service. A validation message can be delivered only to the addresses found from the Whois service and so-called standard email address, which all domain should have as configured. Examples of these are webmaster@, hostmaster@ and admin@.

SSL CERTIFICATE VALIDITY CHANGE


Due to a change in CA/Browser Forum Baseline Requirements, Telia CA issued server certificates will have a maximum validity period of 2 years after March 1st.